Over the past few years, we’ve dedicated ourselves to understanding the ins and outs of the shipping and logistics industry. During that time, we noticed a space that was in serious need of more visibility, Final Mile delivery. To that end, we have decided to make the Final Mile capabilities of our multi-functional visibility platform available and announce our new stand-alone Final Mile solution, the Delivery Experience Manager. The Delivery Experience Manager is perfect for Final Mile delivery companies that are looking to add value to their customers. 

The new Delivery Experience Manager will allow buyers, carriers, and shippers to track transports in real-time and verify delivery time, location, and quality of goods with every single shipment. The technology can be integrated into existing hardware or utilized via the ShipChain mobile app.

“The Final Mile is the most important – and costly – aspect of shipping because it combines transportation, logistics, and human obstacles, unlike any other moment. The Delivery Experience Manager streamlines this challenge – providing an easy-to-use platform for small to midsize delivery companies that are looking to add real value to their customers,” said John Monarch, CEO of ShipChain

The Delivery Experience Manager will optimize customer experience. It empowers the buyer by allowing them to change their address, schedule deliveries, and change other shipping criteria in addition to just viewing shipment information. Especially during the chaos that is Holiday shopping, it’s imperative to ensure that your customers are happy. Happy customers become loyal customers, and the Delivery Experience Manager is here to help facilitate that. 

Additionally, our solution simultaneously protects your business from any false damage claims. The Delivery Experience Manager will provide a verified and immutable report of the delivery process, so any and all claims can be easily checked for accuracy. 

We’re inviting 10 small to midsize Final Mile delivery companies to beta test The Delivery Experience Manager. All participants will receive dedicated technical support, access to the ShipChain platform’s newest features, and lifetime discounts on any ShipChain product. If you’re interested in giving your customers more visibility, reducing damages and false claims, and creating a better delivery experience for everyone, we want you to apply.

You can apply for the Delivery Experience Manager beta test here: https://blog.shipchain.io/beta